The Germany based headquarter of ECOVACS Robotics has been taken over by Arvato SCM Solutions. As part of the collaboration, the service provider has been responsible for the entire warehousing and distribution processes of robots and accessories for the EMEA region since the beginning of March. An essential part of the solution developed by Arvato for ECOVACS is the new transport management system, which allows all inbound and outbound shipments to be managed and billed carrier-neutrally.

The robotics company currently ranks second in terms of market share in the highly competitive European market for home robotic appliances, while in China and the Asia-Pacific region, ECOVACS is the market leader. “For our growth in Europe, we needed a partner with experience in retailing, covering specific retail requirements, while at the same time providing a high level of system automation, as well as efficiency through scalable structures,” explained Andreas Wahlich, General Manager at ECOVACS Europe.

Arvato SCM Solution manages and distributes ECOVACS robots to business customers, distributors and consumers in the EMEA region from the manufacturer’s site in Dueren. “We started with several central European countries as well as some third party countries like Switzerland and Ukraine,” said Dennis Schmitz, Director Account Management Hightech & Entertainment at Arvato SCM Solutions. Overall, he expects a shipment volume of around 300,000 floor and window cleaning robots in the first year, with a strong growth tendency for the following years.”

“ECOVACS is a client with high growth potential and active in the fast-evolving robotics market – a target industry that is also a part of our growth strategy,” said Thomas Becker, Executive Vice President Hightech & Entertainment at Arvato SCM Solutions. “Here we can leverage one of our strengths, focusing on standardized and efficient processes in highly complex retail environments.”

Arvato SCM Solutions is an innovative and international leading service provider in the field of supply chain management and e-commerce. It combines the know-how of its employees with the right technology and appropriate business processes to measurably increase the productivity and performance of its partners.