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Masabi Software-as-a-Service ticketing and payments

Masabi Software-as-a-Service ticketing and payments

Masabi is bringing Software-as-a-Service ticketing and payments to Lurraldebus, the Spanish intercity public transport service with more than 250 buses operating in Gipuzkoa, launched using the Justride platform. The ‘LurTicket’ system allows passengers to download an app onto their smartphones that can be used to purchase tickets and display them on-screen as a dynamic and encrypted barcode, which is scanned by the driver when boarding the bus. For passengers, it removes the hassle of having to carry cash and supports Spanish, English and Euskera, making buying a ticket simple for both locals and tourists.

“At Lurraldebus we are focused on delivering the best possible experience for our passengers,” said Marisol Garmendia, Deputy for Mobility and Spatial Planning at Diputación Foral de Gipuzkoa. “This cutting edge technology will result in less queues and an improved customer experience for everyone and we’re delighted to be the first public transit service in Spain to launch it.”

The initial launch is on long distance lines, with 70 buses including the route from Bilbao Airport to Donostia/San Sebastian. The app has been developed by Gertek using the Justride SDK to incorporate Masabi’s market leading ticketing technology. The system allows tickets to be purchased through the app which includes a capacity reservations service.

The Justride SDK handles the fare tables, payments and the full ticket lifecycle. Once a ticket is bought they can be activated offline so passengers are never left without their ticket. In addition, drivers will check tickets using Masabi’s scanning software, Inspect, which is an application that can run on Android and Apple smartphones and standalone handheld devices and is used around the globe to quickly and reliably validate tickets.

“The introduction of mobile ticketing for Lurraldebus services will help make riding the bus more convenient for passengers across Gipuzkoa,” said Brian Zanghi, CEO of Masabi. “This landmark project marks yet another country in which Justride has been deployed, and we are very excited to be working with Lurraldebus and our partners Gertek to enable passengers to buy tickets anywhere, anytime at the touch of a button.”

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