Dennis Eagle, the UK’s industry leader in the design and manufacture of refuse collection vehicles (RCVs), celebrated the opening of its newest Service Centre in Durham, County Durham, on September 3rd 2026. The new location will strengthen the company’s aftermarket support in the Northeast of England, providing world-class technical support to customers across the region.
Located on the Drum Industrial Estate, Chester-le-Street – less than 20 minutes from the iconic Angel of the North – the new Durham Service Centre has an eight-bay workshop equipped to support the full range of RCVs and specialist equipment manufactured by Dennis Eagle and Terberg Matec UK. The facility offers comprehensive services, from routine inspections, MOTs, and preventative maintenance through to LOLER inspections, major repairs, and complete vehicle refurbishment, while also having a fully stocked parts warehouse and counter service.
“Across the Northeast, the demand for Dennis Eagle RCVs is only increasing. Durham is the ideal, well-connected location from which our expert engineers can support our valued customers,” said Geoff Rigg, Aftermarket Director, Dennis Eagle. “The new Service Centre reinforces our commitment to providing high-quality, technical aftermarket support. Our team of highly trained engineers is primed to assist our independent and local authority customers, including Durham County Council and Northumberland County Council, to ensure their equipment continues to work safely and productively, maximising operational efficiency and vehicle uptime.”
The company already has an established history with the area, having had a specialist centre for the repair and refurbishment of Dennis fire engines in Bowburn near Durham. To mark this local connection, a 1975 Dennis ‘D Series’ fire engine and a 1989 Dennis Delta RCV will be at the Service Centre during its inauguration.
“Our heritage in Durham dates back to the 1900s when the local team provided aftermarket support for Dennis Specialist Vehicles and Dennis Eagle,” explained Rigg. “Dennis manufactured fire engines from 1908, with the final vehicle rolling off the production line in 2007. It’s fantastic to renew Durham’s connection with today’s Dennis Eagle product portfolio and continue this history of providing specialist technical support in the area.”
The latest addition to Dennis Eagle’s impressive service network covers the region between the company’s already established Service Centres in Cumbernauld, North Lanarkshire, and Leeds, Yorkshire. Well-connected with strong transportation links via the A1(M), it will also be home to a new team of Dennis Eagle field service engineers, broadening aftermarket coverage across the Northeast.
Due to its location, the Chester-le-Street Service Centre will also become a regional training centre. Currently, Dennis Eagle delivers training courses at its Technical Training Centre in Warwick, with Chester–le-Street services expanding to include the company’s specialist one-day courses for technicians in the North, spanning Dennis Eagle’s and Terberg Matec UK’s product range.
Transport & Logistics Magazine – Driving The Industry Forward
