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Retailers Must Disrupt ‘Last Mile Delivery’

Capgemini has launched the findings of its global study that explores how retailer investment in ‘last mile delivery’ – the final leg of the online purchase journey before reaching the customer’s hands – is critical to uncover new revenue streams. The report uncovers the current tension between consumer expectations and modern retail delivery models, revealing […]

UK Leader in Supply Chain Digitisation Implementation

Capgemini has launched the findings of its supply chain digitization report, which identifies the UK as leader in regards to implementation, despite the damaging lack of strategic focus felt globally amongst organisations. Key findings from the report by the Capgemini Research Institute reveal: Organisations are struggling to move their digital supply chain projects beyond the testing stage: While […]