DX Group, the parcel, fright and logistics firm, has opened a new depot in Plymouth, the fourth of eight planned over the next six months. The new depot, due to be opened by the summer of 2023, will be predominantly dedicated to the group’s parcels activity, supporting the growth of the DX Express division.
The depot is located on the Language One industrial estate in Plymouth, and will serve the Plymouth and Truro areas. DX Express previously shared premises in Plymouth with the group’s freight division. DX said the transition to a standalone facility will enable both divisions to expand their operations in the area and enhance service levels.
Announcing the move to Plymouth, DX said that expansion of parcel delivery services for SMEs and large national customers is a “major focus” for the group. It also revealed that over the last financial year to 2 July 2022, its parcels revenue grew by 14%, adding that the group’s emphasis on strong localised customer service is a “key differentiator”, underpinned by a strong local presence, providing customers with a more responsive, flexible and personal service.
“Opening this new depot in Plymouth marks another step forward in our growth plans for the group. It is the fourth of eight new depots we currently expect to open by next summer. The facility will mainly serve DX’s Parcels operation in the area, which previously shared a site with the group’s freight activities. It creates additional capacity for both operations. We see very good growth opportunities for parcels, where our service-driven, locally-based proposition is a strong differentiator and we have a clear focus on those market segments we wish to address,” said Mark Hammond, DX Group executive chairman.
DX said the opening of the new dedicated facility marks another step forward for DX’s growth plans. The group is currently in the second year of a £20-£25 million investment programme, designed to support the long-term growth of its two divisions, DX Express and DX Freight.
Alongside investment in expanding and upgrading its delivery networks, DX is investing in new vehicles, including electric vans, equipment and new technology.