Krone has released a new ordering trailer parts system, which will speed up supply and guarantee accurate parts replacement for every one of its vehicle. The technology uses a unique quick-response code that is stamped on every Krone trailer registration plate, which gets scanned using a mobile or tablet to gain instant access to the trailer parts list and all relevant data.
Due to the fact that each QR code is unique to the trailer on which it is supplied, the operator will benefit from fast and accurate identification of the required spare part without confusion or issues arising from language translation. The customer will save time during maintenance, repairs or vehicle breakdowns and will always be assured of receiving the parts needed for the original trailer.
“Fast spare parts delivery is a matter of course for every Krone customer. Now though, not only have we simplified the ordering process, regardless of location or trailer age, but also the customer can instantly identify the actual spare parts which were supplied with the vehicle. Faster procurement and direct access contribute to this revolutionary development of our parts supply service,” said Ralf Faust, Managing Director at Krone.
Krone is one of the market leaders in commercial vehicle and agricultural machinery production. Its product portfolio in the commercial vehicle division includes curtainsider semitrailers, temperature-controlled semitrailers, dry freight semitrailers, container chassis, swap systems, general trailers, motor vehicle superstructures and CEP vehicles for parcel services.
Customer requirements go far beyond the vehicle. Krone offers a comprehensive service package that includes telematics, spare-parts, maintenance contracts, service partners throughout Europe, financing, rental vehicles via Krone Fleet and used vehicle sales via Krone Used.
In five decades, the Krone Group’s annual sales volume has increased from approximately 8.5 million euros to nearly 1.9 billion euros today. It employs 4,500 personnel worldwide and it has manufactured around 52,000 vehicle units.