Accident Repair Control At Your Fingertips
Selsia has introduced an upgraded version of its online management platform which gives fleet managers total control over the accident repair process, at their fingertips. Already installed across Selsia’s approved network of 87 accident repair centres, SelsiaCentral is now available as a free of charge, online application for Selsia’s car, van and commercial vehicle fleet customers. With a simple password access to the online system, fleet operators can create their own new cases and an instruction, along with their pre-agreed SLA, is quickly transmitted to the closest approved Selsia repairer. This can also be carried out at Selsia’s 24 hour call centre.
Shortly afterwards, estimates and images can be viewed online and authorised immediately to reduce vehicle loss of use. Repairs can then be progress tracked with key milestone dates right through to collection or delivery. All documentation, by vehicle and registration relating to the case can be viewed online by the fleet manager at any time. For budgeting and control purposes, essential management information and key performance indicators can also be extracted from SelsiaCentral. Depending on the fleet’s requirements and depot protocol, Selsia can give either fully integrated or read only access to the system.
Commenting on this new development, Selsia’s Engineering & Operation Director, Neville Lidford said ” having this interactive online management system as well delivering consistently high quality, safe repairs at costs 24% below the national average has enabled us to grow our business beyond all expectations. We are looking forward to working with more of the UK’s leading fleet operators”.
SelsiaCentral, along with the rest of Selsia’s accident management services is offered on a free of charge basis to all of Selsia’s fleet clients operating 100 plus vehicles.