The TripAdvisor Travellers’ Choice Awards for Airlines has named the British airline Jet2.com as the best airline in Europe, the UK and the ninth-best airline in the world. Aiming to identify travelller’s favourite airlines, the annual awards use an algorithm that looks at the quantity and quality of airline reviews on TripAdvisor’s site over a 12-month period.
As well as being named the best airline in the UK and Europe, Jet2.com also takes the title of the Best Low Cost Airline in Europe and the Best Economy Service in Europe.
“It shows that Jet2.com is a world leader when it comes to delivering first-class customer service. The awards are living proof that our investment in customer service is working, because they are based on the experiences of paying customers,” said Steve Heapy, CEO of Jet2.com and Jet2holidays.
Singapore Airlines took the title of the World’s Best Airline at the awards, followed by Qatar Airlines and Tawainese carrier EVA Air.
Top 10 Airlines in the world
1. Singapore Airlines
2. Qatar Airways
3. EVA Air
5. Japan Airlines (JAL)
6. Southwest Airlines
8. Air New Zealand
10. ANA (All Nippon Airways)
The best first class cabins was awarded to Emirates, while Qatar Airlines can now claim to have the best business class cabins. Air New Zealand holds the title of best premium economy seating and Singapore Airlines has the best economy cabins.